We ask that you read this website privacy policy carefully as it contains important information on who we are, how and why we collect, store, use and share personal information, your rights in relation to your personal information and on how to contact us and supervisory authorities in the event you have a complaint.

This website privacy policy is divided into the following sections:

  • Who we are
  • Our website
  • Our collection and use of your personal information
  • Transfer of your information out of the EEA
  • Cookies and similar technologies
  • Marketing
  • Your rights
  • Keeping your personal information secure
  • How to complain
  • Changes to this website privacy policy
  • How to contact us
  • Do you need extra help?

Who we are

We are Barnfields Riding Stables. This website is operated by IONOS Cloud Ltd

We collect, use and are responsible for certain personal information about you. When we do so we are regulated under the General Data Protection Regulation which applies across the European Union (including in the United Kingdom) and we are responsible as ‘controller’ of that personal information for the purposes of those laws.

Our website

This privacy policy relates to your use of our website, https://barnfieldsridingstables.co.uk only.

Throughout our website we may link to other websites owned and operated by certain trusted third parties to enable you to book and pay for horse riding sessions and other Livery and equestrian services (Services) and to make additional products and services available to you. We may also require certain information from you in the event that you make an insurance claim in respect of any of the Services we offer. These other third party websites may also gather information about you in accordance with their own separate privacy policies. For privacy information relating to these other third party websites, please consult their privacy policies as appropriate.

Our collection and use of your personal information

We collect personal information about you when you access our website, register with us, contact us, send us feedback, purchase products or services via our website, upload information to our website for insurance purposes, complete surveys or participate in competitions via our website

We collect this personal information from you either directly, such as when you register with us, contact us or purchase the Services via our website or indirectly, such as your browsing activity while on our website (see ‘Cookies’ below).

The personal information we collect about you depends on the particular activities carried out through our website. This information includes:

  • your name, address and contact details
  • date of birth
  • bank account and payment details
  • details of any feedback you give us by phone, email, post or via social media
  • information about the services we provide to you
  • your account details, such as username, login details
  • details required by the relevant insurer

We use this personal information to:

  • create and manage your account with us
  • verify your identity
  • provide our Services to you
  • customise our website and its content to your particular preferences
  • notify you of any changes to our website or to our services that may affect you
  • improve our services
  • collate, aggregate and anonymise data for market research purposes
  • assist you in making an insurance claim 

Our legal basis for processing your personal information

When we use your personal information we are required to have a legal basis for doing so. There are various different legal bases on which we may rely, depending on what personal information we process and why.

The legal bases we may rely on include:

  • consent: where you have given us clear consent to process your personal information for a specific purpose
  • contract: where our use of your personal information is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract
  • legal obligation: where our use of your personal information is necessary to comply with the law (not including contractual obligations)
  • vital interests: where our use of your personal information is necessary to protect you or someone else’s life
  • legitimate interests: where our use of your personal information is necessary for our legitimate interests or the legitimate interests of a third party (unless there is a good reason to protect your personal information which overrides our legitimate interests)

Further information—the personal information we collect, when and how we use it

For further details on when we collect personal information, what we collect as well as how we use it, please read the following sections:


When information is collected

What information we ask for

How and why we use your information

When you register with us or book one of our Services through our website.

Contact details: your name, address, telephone number and email address.

Your child’s name, date of birth and address, weight, equestrian ability and experience and previous riding frequency.

Details of any horses you may have.

The preferred date and time for your session.

Your credit or debit card details to facilitate payment through our service.

We ask for this:

— to create and manage your account with us

— to communicate with you about your account

We rely on consent as the lawful basis for collecting and using your personal information.

If a child is 13 or over they may be able to provide their own consent, if a child is under this age, we will need to obtain consent from the person holding parental responsibility for the child.

When relying on a child’s consent, we make sure that the child understands what they are consenting to and we do not exploit any imbalance of power in the relationship between us.

Our legitimate interests are to provide you with an online platform to book horse-riding sessions with your preferred Livery and the information you provide is necessary for the performance of a contract. .

We consider the child’s competence to understand what they are agreeing to, and to enter into a contract.

We will keep this information until:

— you close your account with us; or

— we close your account

Unless it is necessary for compliance with a legal obligation to which we are subject.

In the event you make an insurance claim against us in respect of an accident you may have had while accessing our Services

Name, address of injured party, circumstances of the incident and medical information relevant to your claim.

We may require further information such as photographs documenting any injuries sustained.

The information you provide in respect of yourself or your child is necessary for the establishment, exercise or defence of legal claims.

Who we share your personal information with

We only share special categories of information (i.e. data containing health information) with our insurers in the event an insurance claim is made.  

This data sharing enables you to access our Services and book a session with us. We will not transfer your personal data outside the EEA.

We will share personal information with law enforcement or other authorities if required by applicable law.

We will not share your personal information with any other third party.

Whether information has to be provided by you, and if so why

We require you to provide personal data to enable us to arrange the booking and fulfil our contractual obligations with you. We will inform you at the point of collecting information from you, whether you are required to provide the information to us.

Cookies

A cookie is a small text file which is placed onto your device (e.g. computer, smartphone or other electronic device) when you use our website. We use cookies on our website. These cookies help us recognise you and your device and store some information about your preferences or past actions.

For further information on cookies our use of cookies and or relevant similar technologies, when we will request your consent before placing them and how to disable them, please see our Cookie Policy.

Marketing

We would like to send you information about upcoming events and special offers, which may be of interest to you. Where we have your consent or it is in our legitimate interests to do so, we may do this by post or email.

You can manage whether you would like us and other businesses to send you marketing messages in your customer profile..

We may also collect your data to build a profile of our users, some of this data will be aggregated or statistical. The data will be anonymised which means that we will not be able to identify you individually.

If you have previously agreed to being contacted in this way, you can unsubscribe at any time by:


—contacting us at barnfieldsridingstables@gmail.com It may take up to 7 days for this to take place.

For more information on your rights in relation to marketing, see ‘Your rights’ below.

Your rights

Under the General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to:

  • fair processing of information and transparency over how we use your use personal information
  • access to your personal information and to certain other supplementary information that this Privacy Notice is already designed to address
  • require us to correct any mistakes in your information which we hold
  • require the erasure of personal information concerning you in certain situations
  • receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations
  • object at any time to processing of personal information concerning you for direct marketing
  • object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you
  • object in certain other situations to our continued processing of your personal information
  • otherwise restrict our processing of your personal information in certain circumstances
  • claim compensation for damages caused by our breach of any data protection laws

For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals rights under the General Data Protection Regulation.

If you would like to exercise any of those rights, please:

  • email, call or write to us, for the attention of our Data Protection Officer
  • let us have enough information to identify you (i.e. account number, user name, registration details); and 
  • let us know the information to which your request relates including any account or reference numbers, if you have them

Keeping your personal information secure

We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

All our data is SSL encrypted.

If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

How to complain

We hope that we can resolve any query or concern you raise about our use of your information.

The General Data Protection Regulation also gives you the right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/ or telephone: 0303 123 1113.

Changes to this website privacy policy

This website privacy policy was published on 15 MAY 2024

We may change this website privacy policy from time to time, when we do we will inform you by email or via our website, please ensure that you check our website from time to time to verify such changes.

How to contact us

Please contact us, if you have any questions about this privacy notice or the information we hold about you. on either barnfieldsridingstables@gmail.com or 0208 529 5200

 

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Code of conduct

  • I understand that riding or participating at any standard has inherent risk and that all horses may react unpredictably on occasions.
  • I may fall off and could be injured. I accept that risk.
  • I understand that instructions are given for my safety and agree to follow instructions given to me by staff and instructors at the riding school.
  • I understand that wearing an appropriate riding hat and body protector may reduce the severity of an injury should an accident happen and agree that I will always wear a riding hat whist riding horses at the riding school. I understand it is my choice whether or not I wear a body protector.
  • I understand that the riding school will make decisions based on information I give them and agree to always be honest and volunteer information about: - my abilities and riding experience - any previous riding accidents - any medical condition(s) which may affect my ability to ride.
  • I understand that children are at particular risk around horses and agree that I will keep any children that I am responsible for, under close supervision when they are not being instructed by the riding school.
  • I understand that the riding school may refuse my request to ride for safety and operational reasons.
  • I understand that I must be polite to staff at all times.
  • I understand that no foul language is allowed in lessons.
  • I understand that the riding school’s decision is final with regards to group levels and horse allocation.
  • I will not film/photograph without prior permission from staff or instructors

Terms & Conditions

  • You Confirm that to the best of your knowledge all of the information provided is correct, including any medical conditions/disabilities/allergies that we may need to know about.
  • You have read the Horse Riders Code of conduct (ABOVE). You understand that riding or participating at any standard has inherent risk that you may fall off or be bitten and could be injured. You accept that risk and agree that the riding school will not be liable for injury or damage to property unless caused by their negligence.
  • Where you are signing on behalf of a minor you have explained the riders code of conduct to your child and you both accept the risk and agree that the riding school will not be liable for injury or damage to property unless it is caused by their negligence.
  • You have read and understand the lesson booking and cancellation policy and agree to abide by it at all times.
  • GDPR Statement
  • I understand that information I have given will be held in accordance with the General Data Protection Regulation (GDPR) but may also be made available to insurers and other concerned parties in the event of any injury or accident.
  • You are over the Age of 18 Years.  In order to book a riding lesson for yourself or someone else, you must be 18yrs+  
  • You have read and understand the lesson booking confirmation and our 48hr cancellation policy and agree to abide by it at all times.
  • Vouchers and Credit on account is valid for a period of 6 months.

Date: December 11, 2024

Please select who will be participating...
AdultMinor
Continue
Parent or Guardian's Email Address

Email*

Confirm Email*
Check to receive information, news, and updates to lessons by e-mail.
Address
Address Line 1:*
Street address, P.O. box, company name, c/o
Address Line 2:
Apartment, suite, unit, building, floor, etc.
Country:*
City:*
State/Province:*
Zip/Postal:*
First Rider's Name

First Name*

Last Name*
First Rider's Date of Birth*
First Rider's Information

WEIGHT


Stones (st)

Pounds (lbs)

Kilos (kgs)

Height


Feet (ft)

Inches (ins)

Height (cms)
1, Have you or the rider you are completing this form for, ever suffered serious injury or discomfort while riding or been advised not to ride ?*
Yes
No

If yes, please describe

2, Please detail any disability or medical conditions that may affect the riders ability to ride. This may include but not be limited to any back problems and any condition, Which can affect balance or cause blackouts/ loss of consciousness/ fitting etc.

Riding Ability/Declaration - Tick all that apply

I consider myself (or the rider I am registering) to be a :*
Complete Beginner
Beginner
Novice
Intermediate
Advanced
How many times have you/rider ridden in the last 12 months*
None
Under 12
12-40
40+
What do you believe yours or the person ridings capabilities on a horse or pony to be?
Riding at a walk
Trotting with Stirrups
Trotting without Stirrups
Cantering
Hacking
Riding over jumps up to 0.5m (18")
Over Jumps 0.75m (30")
Riding over cross country jumps

What recent experience do you:
First Rider's Signature*
Emergency Contact

First Name*

Last Name*

Emergency Contact's Phone Number*
Parent(s) or Court-Appointed Legal Guardian(s) must sign for any participating minor (those under 18 years of age) and agree that they and the minor are subject to all the terms of this document, as set forth above.


By signing below the Parent or Court-Appointed Legal Guardian agrees that they are also subject to all the terms of this document, as set forth above.
Parent or Guardian's Name

First Name*

Last Name*

Phone*
Parent or Guardian's Date of Birth*
Parent or Guardian's Information

WEIGHT


Stones (st)

Pounds (lbs)

Kilos (kgs)

Height


Feet (ft)

Inches (ins)

Height (cms)
1, Have you or the rider you are completing this form for, ever suffered serious injury or discomfort while riding or been advised not to ride ?*
Yes
No

If yes, please describe

2, Please detail any disability or medical conditions that may affect the riders ability to ride. This may include but not be limited to any back problems and any condition, Which can affect balance or cause blackouts/ loss of consciousness/ fitting etc.

Riding Ability/Declaration - Tick all that apply

I consider myself (or the rider I am registering) to be a :*
Complete Beginner
Beginner
Novice
Intermediate
Advanced
How many times have you/rider ridden in the last 12 months*
None
Under 12
12-40
40+
What do you believe yours or the person ridings capabilities on a horse or pony to be?
Riding at a walk
Trotting with Stirrups
Trotting without Stirrups
Cantering
Hacking
Riding over jumps up to 0.5m (18")
Over Jumps 0.75m (30")
Riding over cross country jumps

What recent experience do you:
Parent or Guardian's Signature*
Electronic Signature Consent*
 By checking here, you are consenting to the use of your electronic signature in lieu of an original signature on paper. You have the right to request that you sign a paper copy instead. By checking here, you are waiving that right. After consent, you may, upon written request to us, obtain a paper copy of an electronic record. No fee will be charged for such copy and no special hardware or software is required to view it. Your agreement to use an electronic signature with us for any documents will continue until such time as you notify us in writing that you no longer wish to use an electronic signature. There is no penalty for withdrawing your consent. You should always make sure that we have a current email address in order to contact you regarding any changes, if necessary.


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