Student Statement of Rights
DiveSafe International is certified with the Private Training Institutions Regulatory Unit (PTIRU) of the British Columbia Ministry of Advanced Education and Skills Training.
Before you enrol at a certified private training institution, you should be aware of your rights and responsibilities.
You have the right to be treated fairly and respectfully by the institution.
You have the right to a student enrollment contract that includes the following information:
* amount of tuition and any additional fee for your program
* if your program includes a work experience, the requirements to participate in the work experience and the geographic area where it will be provided
* whether the program was approved by PTIRU or does not require approval.
Make sure you read the contract before signing. The institution must provide you with a signed copy.
You have the right to access the institution’s dispute resolution process and to be protected against retaliation for making a complaint.
You have the right to make a claim to PTIRU for a tuition refund if:
* your institution ceased to hold a certificate before you completed an approved program
* you were misled about a significant aspect of your approved program.
You must file the claim within one year of completing, being dismissed or withdrawing from your program.
For more information about PTIRU and how to be an informed student, go to:
http://www.privatetraininginstitutions.gov.bc.ca/students/be-an-informed-student
REFUND POLICY
1. If the institution receives tuition and related fees from the student, or a person on behalf of the student, the institution will refund the student, or the person who paid on behalf of the student, the tuition and related fees, other than the application fee, that was paid in relation to the program in which the student is enrolled if:
a. The institution receives a notice of withdrawal from the student, or provides a notice of dismissal to the student, no later than seven days after the effective contract date and before the contract start date;
b. The student, or the student’s parent or legal guardian, signs the student enrolment contract seven days or less before the contract start date and the institution receives a notice of withdrawal from the student between the date the student, or the student’s parent or legal guardian, signed the student enrolment contract and the contract start date; or
c. The student does not attend a work experience component and the institution does not provide all the hours of instruction of the work experience component within 30 days of the contract end date, unless the registrar determines the institution was prevented from doing so by circumstances beyond its control.
2. The institution will refund the tuition for the program and all related fees paid by the student or a person on behalf of the student enrolled in the program if the student is enrolled in the program without having met the admission requirements and did not misrepresent their knowledge or skills when applying for admission and the registrar orders the institution to refund tuition and fees.
3. If a student does not attend any of the first 30% of the hours of instruction to be provided by the contract term, the institution may retain up to 50% of the tuition paid under the student enrolment contract unless the program is provided solely through asynchronous distance education.
4. Unless the program is provided solely through asynchronous distance education, if the institution receives a notice of withdrawal from a student or provides a notice of dismissal to a student:
a. More than 7 days after the effective contract date and before the program start date
i. The institution may retain up to 10% of the tuition due under the student enrolment contract, to a maximum of $1,000.
b. After the contract start date
i. But no later than 7 days after the effective contract start date, the institution may retain up to 10% of tuition to a maximum of $1,000 due under the student enrolment contract
ii. But before 11% of the hours of instruction to be provided during the contract term have been provided, the institution may retain up to 10% of the tuition due under the student enrolment contract.
iii. And after more than 10% but before 30% of the hours of instruction to be provided during the contract term have been provided, the institution may retain up to 30% of the tuition due under the student enrolment contract.
iv. And after more than 30% but before 50% of the hours of instruction to be provided during the contract term have been provided, the institution may retain up to 50% of the tuition due under the student enrolment contract.
5. The institution will refund fees charged for course materials paid for but not received if the student provides a notice of withdrawal to the institution or the institution provides a notice of dismissal of the student.
6. Refunds required under this policy will be paid to the student, or a person who paid the tuition or fees on behalf of the student, within 30 days:
a. Of the date the institution receives a student’s notice of withdrawal.
b. Of the date the institution provides a notice of dismissal to the student.
c. Of the date that the registrar provides notice to the institution that the institution is not complying with section 1C of this policy or 2
d. After the first 30% of the hours of instruction if section 3 of this policy applies.
7. If an international student delivers a copy of a refusal of a study permit to the institution, sections 1a, 1b, 4, 7 & 8 of this policy apply as if the copy of the refusal were a notice of withdrawal, unless:
a. The international student requests an additional letter of acceptance for the same program that was the subject of the refusal of a study permit, or
b. The program is provided solely through asynchronous distance education
There will be a 2.5% fee if paying by credit card
Media Release:
You grant permission to DIVESAFE International (a division of Korol Marine Services Ltd.) to use your name and/or media images, including voice, photographs, video, and other forms of media in brochures, newsletters, magazines, electronic media and any other forms of media. You hereby waiver any right to inspect or approve the finished photographs or printed or electronic matter that may be used in conjunction with them now or in the future, whether that use is known to you or unknown, and you waive any right to royalties or other compensation arising from or related to the use of the photographs, video or voice items. You hereby agree to release, defend and hold harmless, DiveSafe International (a division of Korol Marine Services Ltd.) and subordinates, including any firm publishing and/or distributing the finished product in whole or in part, whether on paper or via electronic media, from and against any claims, damages or liability arising from or related to the used of the said materials, including but not limited to any misuse, distortion, blurring, alteration, optical illusion or use in composite form, either intentionally or otherwise, that may occur or be produced in taking processing, reduction or production of the finished product, its publication or distribution.
PARKING FEES:
PARKING - Parking fees do NOT apply while at the Divers Guesthouse or at the DIVESAFE office/classrooms.
PARKING - Parking fees DO apply to the Discovery Marina at $5/day.
Apply for the Divers Guesthouse at https://waiver.smartwaiver.com/w/rqbhve2bwe2ogjhvugxsqq/web/
Please note that alcohol and drugs are not permitted on any DiveSafe property at any time.
I, the undersigned, have read and fully understand these policies and all its terms. I execute this signature voluntarily and with full knowledge of its significance.