Student Statement of Rights
DiveSafe International is certified with the Private Training Institutions Branch (PTIB) of the British Columbia Ministry of Advanced Education and Skills Training.
Before you enrol at a certified private training institution, you should be aware of your rights and responsibilities.
You have the right to be treated fairly and respectfully by the institution.
You have the right to a student enrolment contract that includes the following information:
* amount of tuition and any additional fee for your program
* if your program includes a work experience, the requirements to participate in the work experience and the geographic area where it will be provided
* whether the program was approved by PTIB or does not require approval.
Make sure you read the contract before signing. The institution must provide you with a signed copy.
You have the right to access the institution’s dispute resolution process and to be protected against retaliation for making a complaint.
You have the right to make a claim to PTIB for a tuition refund if:
* your institution ceased to hold a certificate before you completed an approved program
* you were misled about a significant aspect of your approved program.
You must file the claim within one year of completing, being dismissed or withdrawing from your program.
For more information about PTIB and how to be an informed student, go to:
http://www.privatetraininginstitutions.gov.bc.ca/students/be-an-informed-student.
REFUND POLICY
1. if the institution receives tuition from the student, or a person on behalf of the student, the institution will refund the student, or the person who paid on behalf of the student, the tuition that was paid in relation to the program in which the student is enrolled if:
a. the institution receives a notice of withdrawal from the student no later than seven days after the the effective contract date and before the contract start date;
b. the student, or the student's parent or legal guardian, signs the student enrolment contract seven days or less before the contract start date and the institution receives a notice of withdrawal from the student between the date the student, or the students parent or legal guardian, signed the student enrolment contract and the contract start date; or
c. the student does not attend a work experience component and the institution does not provide all of the hours of instruction of the work experience component within 30 days of the contract end date.
2. The institution will refund the tuition for the program and all related fees paid by the student or a person on behalf of the student enrolled in the program if the student is enrolled in the program without having met the admission requirements and did not misrepresent his or her knowledge or skills when applying for admission.
3. If a student does not attend any of the first 30% of the hours of instruction to be provided by the contract term, the institution may retain up to 50% of the tuition paid under the student enrolment contract unless the program is provided solely through distance education.
4. Unless the program is provided solely through distance education, if the institution receives a notice of withdrawal from a student:
a. more than 7 days after the effective contract date and
i. at least 30 days before the contract start date, the institution may retain up to 10% of the tuition due under the student enrolment contract, to a maximum of $1000.
ii. less than 30 days before the contract start date, the institution may retain up to 20% of the tuition due under the student enrolment contract, to a maximum of $1300.
b. after the contract start date
i. but before 11% of the hours of instruction to be provided during the contract term have been provided, the institution may retain up to 30% of the tuition due under the student enrolment contract.
ii.and after 10% but before 30% of the hours of instruction to be provided during the contract term have been provided, the institution may retain up to 50% of the tuition due under the student enrolment contract.
5. Unless the program is provided solely through distance education, if the institution provides a notice of dismissal to a student and the date the institution delivers the notice to the student is:
a. before 10% of the hours of instruction to be provided during the contract term have been provided, the institution may retain up to 30% of the tuition due under the student enrolment contract..
b. after 10% but before 30% of the hours of instruction to be provided during the contract term have been provided, the institution may retain up to 50% of the tuition due under the student enrolment contract.
6. The institution will refund fees charged for course materials paid for but not received if the student provides a notice of withdrawal to the institution or the institution provides a a notice of dismissal ot the student.
7. Refunds required under this policy will be paid to the student, or a person who paid the tuition or fees on behalf of the student, within 30 days:
a. of the date the institution receives a students notice of withdrawal.
b. of the date the institution provides a notice of dismissal to the student.
c. of the date that the registrar provides notice to the institution that the institution is not complying with section 1C of this policy or 2
d. after the first 30% of the hours of instruction if section 3 of this policy applies.
8. If an international student delivers a copy of a refusal of a study permit to the institution, sections 1a 1b 4 7 & 8 of this policy apply as if the copy of the refusal were a notice of withdrawal, unless:
a. the international student requests an additional letter of acceptance for the same program that was the subject of the refusal of a study permit or
b. the program is provided solely through distance education
There will be a 2.5% fee if paying by credit card
PARKING FEES:
PARKING - Parking fees do NOT apply while at the Divers Guesthouse or at the DIVESAFE office/classrooms.
PARKING - Parking fees DO apply to the Discovery Marina at $5/day.
Apply for the Divers Guesthouse at https://waiver.smartwaiver.com/w/rqbhve2bwe2ogjhvugxsqq/web/
I, the undersigned, have read and fully understand these policies and all its terms. I execute this signature voluntarily and with full knowledge of its significance.